Return & Refunds

1. Eligibility for Returns

We accept returns only in the following cases:

• You received a damaged, defective, or incorrect item.
• The item must be in its original condition, unused, and with all packaging intact.

2. Return Request Process

• Customers must report any issue within 48 hours of receiving the item.
• To request a return, please provide clear photos or videos showing the defect or incorrect product.
• Once the return request is approved, our team will arrange for pickup.

3. Refund Policy

• Refunds are only applicable if the item is damaged, defective, or incorrect.
• Refunds will be processed after the returned item is inspected and approved.
• Since we offer cash on delivery.

4. Amendments

Joran Decor reserves the right to update this policy at any time. Changes will be effective immediately upon posting.

For any return or refund inquiries, feel free to contact us at [email protected].